AirAsia Reviews

Sure, here's how you can book a flight on AirAsia.com:

1. Go to AirAsia.com or open the AirAsia Super App on your mobile device.
2. Fill in the flight details in the search box.
3. Choose your preferred flight from the search results.
4. Fill in your contact information and passenger details.
5. Complete your payment through the selected method.

After these steps, you should receive your AirAsia e-ticket in your email or in your account on the website or app. Please note that you can also book flights at AirAsia's Sales Offices, Airport Sales Counters, Authorized Travel Agents, or Kiosks at selected locations. However, booking via AirAsia.com or the AirAsia Super App is strongly recommended to enjoy the lowest fares.

AirAsia offers cheap flights to various destinations around the world. They aim to provide incredible travel experiences without a high price tag. They offer flights to continents like Asia, North America, and Oceania, and countries like Malaysia, Thailand, Indonesia, Philippines, Singapore, China, Australia, Bangladesh, Brunei Darussalam, Cambodia, Hong Kong China, India, Japan, Laos, Macao China, Maldives, Myanmar, and Saudi Arabia. They also offer flights to popular cities like Kuala Lumpur, Bangkok, Jakarta, Singapore, Surat Thani, Penang, Makassar, Johor Bahru, Kota Kinabalu, Lombok, Langkawi, Bali, Hyderabad, Sihanoukville, Kochi, Bhubaneswar, Chennai, Tokyo Narita, Chiang Mai, and New Delhi. For specific fees and charges, you would need to refer to their official website.

For AirAsia, passengers are typically allowed to carry up to 7 kg of cabin baggage for free. Any excess weight will incur additional charges. For checked baggage, you can bring as many bags as you wish as long as it is within your purchased or complimentary checked baggage allowance. Each guest can purchase up to 60kg per way, per person. If you have purchased more than 30 kg of baggage allowance, each bag you will be checking-in must follow certain requirements. For flights from/to the United States, the baggage allowance is based on the per-piece concept. You can purchase a maximum of two (2) pieces and each piece must not weigh more than 20kg. Complimentary Checked Baggage Allowance will be given for guests travelling to Dhaka as well as domestic flights operated by AirAsia Indonesia (carrier code:QZ) in Indonesia. Remember, it’s always cheapest to pre-book your checked baggage. Once baggage weight has been purchased, it is non-refundable..

To book a flight on AirAsia, you can follow these steps:

1. Visit www.airasia.com or open the AirAsia Super App on your mobile device.
2. Fill in the flight details in the search box.
3. Choose your preferred flight from the search results.
4. Fill in the passenger details and contact information on the booking page.
5. Complete your payment through the selected method.

Please note that flights can also be booked at AirAsia's Sales Offices, Airport Sales Counters, Authorized Travel Agents, or Kiosks at selected locations. However, it is strongly recommended to book via www.airasia.com or the AirAsia Super App to enjoy the lowest fares.

Yes, AirAsia does offer a rewards program known as airasia rewards. This program allows members to earn and redeem points on AirAsia flights. Members can redeem flights with their airasia points and enjoy special low fares from participating AirAsia flights. The program also offers exclusive deals and the opportunity to earn airasia points faster. Members can use their points to redeem trips to over 150 airasia destinations. There are also exclusive partner promotions and offers where members can earn airasia points. The program includes privileges for Platinum & Black Members such as priority check-in, boarding, and baggage collection. AirAsia also offers a points exchange feature and a referral program where you can earn bonus points. Members can also gift points to others. There are also AirAsia Cards that offer instant upgrade to Platinum status, welcome bonus, and more VIP travel privileges. Members can redeem their points for a variety of lifestyle deals including F&B, shopping, services, entertainment, and more. If a member doesn't have enough points, they can get a airasia points Top-Up at checkout. The program also includes benefits for hotel stays, tours & activities, car rentals, WiFi & Travel SIM, online shopping, in-store shopping & dining, entertainment, services, and banking. To enroll in the airasia rewards loyalty program, one can sign up as an airasia member via the airasia Superapp or visit the AirAsia website. Once you join as an airasia member, you are automatically a Red tier membership status. You can enjoy benefits that increase in value as you move up tiers..

AirAsia offers a wide range of products and services. The flights service allows you to book your flights easily with a few simple clicks. They also offer a delivery service called AirAsia Xpress, which delivers your items according to your time preference. Other services include SNAP, hotels, ride, insurance, food, and farm. In addition to these, AirAsia provides a Red Carpet Service and a Value Pack, which is a bundle of add-ons. They also offer other services and products like Travel Insurance Tune Protect, WiFi Rokki, airasia rewards Freedom Flyer Programme, and BigPay. AirAsia's promotions offer a big list of products and services that include flights, hotels, food, insurance, grocery, delivery services, online shopping, and even education, finance, and health.

To join the AirAsia rewards Freedom Flyer Programme, follow these steps:

1. Go to the AirAsia rewards website or download the AirAsia Super App.
2. Enter your personal details.
3. Choose your communication preferences.

Once you've joined, you can start earning points through various methods such as purchasing flights through AirAsia, using co-branded credit cards like the AirAsia-Citi Platinum Visa Credit Card, converting your credit card air miles or reward points to AirAsia BIG Points, and more. The number of BIG points you accumulate in your profile will determine the flights you might be eligible to redeem. Enjoy your journey with AirAsia!.

AirAsia provides multiple payment methods for its customers. They accept Mastercard, Visa, JCB, and American Express cards in major currencies for payments up to 2 hours before flight departure. They also accept payments via Unionpay for major currencies up to 24 hours before your flight departure. Additionally, you can pay for your flights and add-ons from a minimum of 100 AirAsia points.

For specific countries, they have additional payment channels. For example, in China, they accept Internet banking, Unionpay, Alipay, and WeChat Pay. In Indonesia, they accept Internet banking, Klik BCA, BCA KlikPay, CIMB Niaga, Danamon, Doku Wallet, ePay BRI, IB Muamalat, and others. They also have installment payment options and other payment methods like Indomaret and Alfamart.

In India, they accept RuPay, NetBanking, Wallet: Paytim, Freecharge, MobiKwik, Oxigen and others. In Japan, they accept Wellnet. In Malaysia, they accept BigPay, Internet banking, CIMB Clicks, Maybank2u, FPX and others. In the Philippines, they accept Payment Partners for online bookings, Cebuana Lhuillier, Bayad Centre and Authorized partners, 7-Eleven, Robinsons, SM Store, EC Pay, M Lhuillier, Internet banking, Dragonpay, Bancnet and others.

In Singapore, they accept eNETs. In Korea, they accept KCP Domestic Card, KCP Bank Transfer, PayCo. In Sri Lanka, they accept Counter payment, Sampath Bank. In Thailand, they accept Counter payment, Counter Service, Internet banking, Siam Commercial Bank, Bangkok Bank, Krungthai Bank, Krungsri, UOB, CIM Thai, Thanachart Bank, TMB Bank and others. In Vietnam, they accept Napas.

Please note that the availability of these payment methods may vary and it's always best to check the latest information on the AirAsia website.

The minimum payment for AirAsia points is 100 points. This means you can pay for your flights and add-ons from a minimum of 100 AirAsia points. This option is only available for your initial flight booking. Please note that the actual number of points required may vary depending on the flight and the fare conditions.

AirAsia.com has a refund policy for their flights. For voluntary cancellations, any request for a refund will be subject to existing airline policies. They will try to get the maximum refund on your behalf but a refund might not always be available. If your flight gets canceled or rescheduled, you will receive a flight disruption/cancellation notice via email. You can then request a refund by clicking 'Chat With Us' in the flight cancellation email notification. Refunds may take up to 90 days and are subject to the respective airlines’ terms and conditions. For flights to/from the United States, bookings may be canceled with a full refund if the cancellation is made within 24 hours after the booking is confirmed. The cancellation request has to be made 7 calendar days or more before the scheduled departure time.

For AirAsia Shop, refund of your order will be honored based on the following criteria: Did not receive the order, received an incomplete product (missing quantity or accessories), received the wrong product(s) (e.g. wrong size, wrong color, different product), received a product with physical damage (e.g. dented, scratched, shattered). To request a refund, you may reach out to them by contacting Bo with your order details via airasia.com, Superapp, or support page.

Regarding the shipping policy, AirAsia's home delivery services are currently limited to West Malaysia & Metro Manila, Philippines. They will be expanding to the rest of the country very soon. If you have an upcoming flight with AirAsia, you can always arrange to do an in-flight collection or airport pick up of your ordered items..